You’re looking to implement a video conferencing system to support your company’s communication needs. You’re starting from scratch and it appears to be a daunting task. Where do you begin?
A big question that you need to answer is what kind of a system are you looking for. Top quality systems include PolyCom and Tandberg, techniques with dedicated conference rooms and protocols that communicate with other systems that are similar. If you are trying to connect a number of offices, having a system like this is definitely each office will give you the best quality level.
These systems usually require a big initial investment, and then an THIS dept, or a person at least for ongoing maintenance and upgrades. Also, you need to make sure that your location has a space for this, and the infrastructure is there to support it.
Another option is a hosted solution. There is very little initial investment here, but usually a monthly subscription cost to the service. The market leaders in this area are WebEx, Microsoft, Adobe, and GoToMeeting. Don’t eliminate other smaller options that can be more reliable in its results, and more cost effective though. Usually you obtain better training and support in the smaller companies as well. Another provider with a great reputation that I often recommend is AccuConference. They are very cost effective, have feature rich packages, and outstanding customer support. You can learn more about Accuconference at Broadband Nation.